Birdhouse Winter Market: Online-Only

Birdhouse Farmers Market offers an Online-Only Winter Market beginning the Tuesday after Thanksgiving and runs through April. The Birdhouse Winter Market provides our customers access to local foods, including fresh fruits and vegetables, all year long as well as offering local producers a place to sell their products in the off season. Everyone is welcome to shop the Birdhouse Winter Market - SNAP is accepted and Matched all Winter long!

Scroll down to learn more!


Here’s how the Online Market works:

  1. Sign up for an online account here: https://birdhousefarmersmarket.luluslocalfood.com/ (Creating a Lulu’s account is free!)

  2. Place your order Online through your Lulu’s account.

    1. Online ordering opens at 6am each Thursday.

    2. Online ordering closes at 3am each Monday.

    3. Be sure you get the check mark and confirmation email after placing your order.

  3. A $5 Pickup Fee* will be applied when you check out.

    1. You can add to your order as often as you like - the fee only applies once per pickup.

    2. This fee helps to cover the cost of platform fees, order aggregation, and order distribution. 

      *Pickup Fee is waived for our SNAP customers. Please read below for more information.

  4. Pick Up Your Order:

    Pickup is the Tuesday immediately after the ordering window closes. (Example: Ordering Window is open Dec. 5th - Dec. 9th with a pickup on Dec. 10th)

    1. Pickup Tuesday between 4-6pm.

    2. Walk, drive or bike to the parking lot at the Randolph Community Center at 1415 Grayland Ave. (just down the block from the market area). Pull up curbside between the cones.

    3. Stay in your car or come up to the table to tell us your name.

    4. We’ll put your order in your vehicle! 


For our SNAP Customers:

SNAP customers can use their benefits to shop online at Birdhouse Farmers Market! The Virginia Fresh Match applies all Winter so that you can continue to double your SNAP dollars with your favorite farmers all year long!

NOTE: SNAP customers should NEVER ENTER CREDIT CARD INFORMATION on Lulu’s.

If your order total is greater than the $65 credit in your account, email birdhousefarmersmarket@gmail.com for additional credit before checking out.

Read below for more information on ordering through Lulu’s as a SNAP customer.

  1. Sign up for an online account here: https://birdhousefarmersmarket.luluslocalfood.com/ (Creating a Lulu’s account is free!)

  2. Email birdhousefarmersmarket@gmail.com to ask for SNAP credit on your Lulu’s account.

    1. Please include the following:

      1. Name associated with Lulu’s Account

      2. Email address associated with Lulu’s Account (if different than where you email from).

    2. Wait for confirmation that credit has been added before shopping!

      NOTE: SNAP Customers should never enter credit card information on Lulu’s!

      1. Birdhouse Farmers Market cannot offer refunds for SNAP Customers who enter their credit card information on Lulu’s. Please only swipe your SNAP/Credit Cards at the Welcome Tent as a SNAP customer.

  3. Place your order Online through your Lulu’s account.

    1. Online ordering opens at 6am each Thursday.

    2. Online ordering closes at 3am each Monday.

    3. Edit your order as often as you want during the ordering window!

    4. Be sure you get the check mark and confirmation email after placing your order.

  4. Have a big order and need more credit to cover it?

    1. Email birdhousefarmersmarket@gmail.com including the following:

      1. The name on your Lulu’s account

      2. How much additional credit is needed

      NOTE: SNAP Customers should NEVER enter their credit card information into Lulu’s when ordering. BFM cannot issue refunds for SNAP customers who check out with their credit card on Lulu’s.

  5. Payment and all discounts will be applied when you pick up your order

    1. Please bring your SNAP/EBT card to pickup to pay for your order.

    2. We will apply the Virginia Fresh Match before swiping your SNAP/EBT card.

    3. If you purchased a non-food item, please be prepared to pay for that item (including sales tax) with a credit/debit card.

  6. Pick Up Your Order:

    Pickup is the Tuesday immediately after the ordering window closes. (Example: Ordering Window is open Dec. 5th - Dec. 9th with a pickup on Dec. 10th)

    1. Pickup Tuesday between 4-6pm.

    2. Walk, drive or bike to the parking lot at the Randolph Community Center at 1415 Grayland Ave. (just down the block from the market area). Pull up curbside between the cones.

    3. Stay in your car or come up to the table to tell us your name.

    4. Swipe your SNAP/EBT Card to pay for your order.

    5. We’ll put your order in your vehicle! 


Additional Information for SNAP Customers:

  1. SNAP customers will NOT be charged sales tax or the $5 pickup fee. 

    1. These costs are covered by donors and Birdhouse. The credit* on your Lulu’s account will cover these costs when checking out online.

      *If there is a remaining balance when checking out, email birdhousefarmersmarket@gmail.com for additional credit to cover it. Don’t check out until you have enough credit to cover the full amount! SNAP customers should NEVER enter their credit card information on Lulu’s.

    2. You will swipe your SNAP/EBT card to pay the discounted amount upon pickup.

  2. SNAP customers will receive 50% off their order (thanks to the Virginia Fresh Match Program!) as long as half of the total amount comes from Fresh* Fruits and Veggies.

    1. Lesser discounts apply to orders with less than half fresh* fruits and vegetables.

      1. SNAP Customers are encouraged to order an equal monetary amount of fresh* produce as they do premade goods to ensure that they use the entire match offered!

        1. Example of using entire Match: If you spend $35 of SNAP on soup, pizza, frozen tomatoes in olive oil, and pesto, you have a $35 match available for fresh* fruits and veggies. Try to order as close to $35 of fresh* fruits and veggies as possible to utilize the whole match! Your onscreen total would be $70 + sales tax + $5 pickup fee and will be covered by your credit online while checking out. When you arrive to pickup, you would swipe your SNAP card for only $35 and receive $70 worth of groceries.

        2. Example of not using entire Match: If you spend $35 of SNAP on soup, pizza, frozen tomatoes in olive oil, and pesto but only order $20 of fresh* fruits and veggies. The match will fully cover the fresh fruits and veggies, but you’ve lost $15 of what could have been the match! Your onscreen total would be $55 + sales tax + $5 pickup fee and will be covered by your credit online while checking out. When you arrive to pickup, you would swipe your SNAP card for $35 and receive $55 worth of groceries.

      *Fresh fruits and vegetables only. If they have been dried, frozen, canned, or processed in anyway, they do not apply for the Virginia Fresh Match program and will be counted as SNAP. Fresh mushrooms are included in the Virginia Fresh Match program.


Contact the market if you have any questions:

birdhousefarmersmarket@gmail.com